FAQ About Clixy Online Store

Clixy is authorised deals of more then 200 international brands. We beleieve in fare business policy.

We sell only origional and authentic products most of the products been imported in from Usa, Europe.

Customers details will be keep confidental.

If any product which is not mentioned in our store you can send us a request, So we can find the origional products for you

May be you can feel our rates are a bit high but be sure that you are paying almost wholesale price for the origional product its not fake or copied items its 100 Authentic.

If you have some products you want to sell online you can use our plate forum but you must prove that product is authentic read more in Why Should You Join Us

We do need door ship so if you want to earnn extra money please do contact us.

01

How do I place an order?

I'm a paragraph. Click here to add your own text and edit me. It’s easy. Click “Edit Text” or double click me and you can start adding your own content and make changes to the font. I’m a great place for you to let your users know a little more about you. If you want to delete me just click on me and press delete.

Shipping

CLIXY aims to deliver within the time agreed upon at purchase. However, we are unable to guarantee that all orders will be delivered within the stipulated time frame.

Our aim is to have your items shipped to you as fast as possible. Therefore if you have purchased more than 1 item, you may receive your purchases at different times.

If we are unable to meet the estimated delivery date we shall not be liable for any losses, liabilities, costs, damages, charges or expenses arising out of late delivery. If you are unavailable to take delivery or collection, we may leave a card giving you instructions on either re-delivery or collection from the carrier

To track your order, please use the tracking ID sent to you in the confirmation email your items have been shipped out. As a precaution, please keep the receipt of the delivered product.

In the rare circumstance that your item has a defect or is missing from your order please followcontact Customer Service at clixyonline@gmail.com

Secure ordering & payment options

At CLIXY, you can easily make payment via the following methods

Credit card

We accept all types of credit cards, both international & local as long as it's a MasterCard OR Visa.

Debit card

Yes! We accept debit cards as long as it's a MasterCard OR Visa

PayPal

PayPal is a payment method for online purchases that allows users to send and receive money online. PayPal offers a fast, safe and easy method of payment without disclosing your credit card or other financial information to the merchant. For more information, visit About Paypal https://www.paypal.com/uk/webapps/mpp/home

IPay88

iPay88 is an Internet Payment Switching Gateway through credit card, Internet Banking (or E-Debit) & Electronic Wallet (E-Wallet), developed by Mobile88.Com Sdn. Bhd.

It is the same Online Payment Gateway System currently provided by many licensed Financial Institutions. For that reason, you can be certain of iPay88's security. iPay88 also complies with PCI Data Security Standard and Malaysia Payment System Act. Find out more about iPay88.

IPay88 - Affiliate Banks Include:

Maybank2u
CIMB Clicks
Alliance Bank
Ambank
Hong Leong Bank
RHB
MEPS Affiliate Banks
Web Cash

Bank Transfer

Bank Name: CIMB Islamic Bank Berhad

Account Name:

Account Number:

Bank Transfer is also only available for certain postal codes. After payment, please fill in the Bank Transfer slip details requested here to complete your transaction. You will find the necessary details on the Bank Transfer slip from the ATM/CDM machine or online confirmation screen after payment.

After placing your order, you have 24 hours to make payment and upload your Bank Transfer slip to avoid your order being canceled.

If you have access to online banking (CIMB Clicks, Maybank2U, PBeBank, Hong Leong Connect etc.), we strongly recommend using Online Banking (Direct Debit) for instant payment and processing.

Returns & refunds

Why should you join us?

.If you are the type of person who does not want to miss a good online shopping business opportunity when you see one, well this is a great reason for you to join us on CLIXY as a merchant. CLIXY is providing you with the chance of a lifetime; a collaboration with the one of largest online fashion boutique available in the South East Asian region.

When you become a part of our family, you will get to enjoy benefits like having instant access to our (very) large user base, your very own personalized shop, and most importantly, you can have control over your own shops; you can monitor the price of your items, create friendly, easily accessible content and monitor the performance of your sales.

This is a grand chance for independent labels, fashion businesses, small and up-coming designers, blog-shop owners and boutiques to increase their influence on the Malaysian fashion scene by getting themselves more involved with the Malaysia online shopping experience. From shawls, to maxi dress and dinner dress, pakaian tradisional to modern clothes, futsal shoes and more, get ready to market them with us.

Who else sets trends and fashion, and market them better than us? Join CLIXY as a merchant now and be ready to reap the benefits of your hard-earned investments and hard-work!

02

03

Clixy Trading Privacy statments

We take our customers privacy seriously and we will only collect and use your personal information as outlined below

Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information, which relates to you in the manner set out in this Privacy Policy. We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you.
We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected.
You can visit the Site and browse without having to provide personal details. During your visit to the Site you remain anonymous and at no time can we identify you unless you have an account on the Site and log on with your user name and password.
If you have any comments or suggestions, we would be pleased to receive them at our address or by emailing us at clixytrading@gmail.com

Collection of Personal Information

Name
Delivery Address
Email Address
Telephone Number
Mobile Number
Date of Birth
Gender
The personal information we collect from you will be used in some or all of the following ways:
- To deliver the products you have purchased from CLIXY ONLINE
- To update you on the delivery of the product and for customer support purposes
- To provide you with relevant product information
- To process your orders and to provide you with the services and information offered through our website and which you request
- Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and/or content of the pages of our website and customise them for users; identify visitors on our website; carry out research on our users’ demographics; send you information we think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes
We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).
When you register as a user on CLIXY ONLINE website, we will also use your personal information to send you marketing and/or promotional materials from time to time. If relevant, we will allow our sister companies to send relevant marketing materials to you. You can unsubscribe from marketing information at any time by using the unsubscribe function within the electronic marketing material.
Payments that you make through the Site will be processed by our agent CLIXY ONLINE. You must only submit to us or our Agent or the Site information which is accurate and not misleading and you must keep it up to date and inform us of changes.

Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched and administer your address details, bank details and any newsletter to which you may have subscribed. You undertake to treat the personal access data confidentially and not make it available to unauthorised third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.

Security of Your Personal Information

CLIXY ONLINE ensures that all information collected will be safely and securely stored. We protect your personal information by:

Restricting access to personal information
Maintaining technology products to prevent unauthorised computer access
Securely destroying your personal information when it's no longer needed for our record retention purposes

CLIXY ONLINE uses 128 - bit SSL (secure sockets layer) encryption technology when processing your financial details. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard

Disclosure of Personal Information

We will not share your information with any other organisations other than related companies, sister companies and those third parties directly related to the delivery of the products you have purchased from CLIXY ONLINE website. In exceptional circumstances CLIXY ONLINE may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes. CLIXY ONLINE is committed to complying with the PDPA (Personal Data Privacy Act 2010) and the National Privacy principles.

We may however use your contact information to send newsletters from us and from our related companies

Collection of Computer Data

When you visit CLKIXY ONLINE, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:

Your computer's IP address
Browser type
Webpage you were visiting before you came to our site
The pages with in CLIXY ONLINE you visit
The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics.

This information is collected for analysis and evaluation in order to help us improve our site and the services and products we provide. This data will not be used in association with any other personal information.

As part of the above, CLIXY ONLINE may use Google Analytics features based on Display Advertising, including but not restricted to the following: Remarketing, Google Display Network Impression Reporting, Double Click Campaign Manager integration, and Google Analytics Demographics and Interest Reporting. Using the Google Ads Settings (https://www.google.com/settings/ads), you can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.

CLIXY ONLNIE also uses Remarketing with Google Analytics to advertise online; third-party vendors, including Google, may show CLIXY ONLINE ads on sites across the Internet.CLIXY ONLINEand third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on visitors’ past visits to CLIXY ONLINE, as well as report how ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to visits to CLIXY ONLINE

Personal Data Notice

Incompliance with the Personal Data Protection Act 2010 and its regulations, this notice is issued to all our valued customers and/or prospective customers. This Notice will inform you of your rights with regards to your personal data that has been and/or will be, collected and processed by us.